Many shady life hacks aren’t illegal but we frown upon them. The following is a great example because it involves bothering people. However, anybody who ever used a company’s customer service won’t care. They want to resolve their problem and probably hate the business now anyway.
It’s not always easy to find this type of information but it’s out there. Many other Redditors responded to this comment and agreed that it works. Technically, it’s the wrong thing to do because it’s not the director’s remit. But they work for the same business and want it to maintain its reputation so it’s a win-win (via smithincanton).