13. Emotional Abuse
Christine Stearns shared on Facebook why she quit her job. “About 10 years ago, I started work at a call center where I’d call people to renew their subscription to different trade magazines. I called a woman about a renewal, and she got emotional as she told me that her husband, the actual subscriber, had died. She hung up. I was told I could not take her off the call list because she hadn’t specifically asked me to, and they told me I’d have to call her back. They wanted me to get this lady to renew a subscription for her deceased spouse. I walked out right that second.”
Egc26 shared, “I very briefly worked at a call center. People would see products on commercials and call in to order them. One product was geared toward the elderly and cost over $600, so it wasn’t something that many elderly people in the US could necessarily pay for all at once, which was what was required. Therefore, I didn’t push it if the caller said they couldn’t afford it. It was completely understandable, and I was not going to try to convince an old person to buy a product they couldn’t afford. That’s just scummy. I got reprimanded for not pushing the sale on those calls, so I quit.”