Real Workers Share Stories Of Truly Ridiculous Customer Complaints

7. Once A Brat, Always A Brat

“I used to be a tutor at an after-school program,” said Reddit user Vulfmeister. “We would go over the homework from the previous week. Then we’d take a short quiz on those topics. Then move onto the next topic. This was all in preparation for a citywide exam in NYC (I taught math). These exams are pretty important. They determine what class the kid would be in next year. If a child does extremely poorly on both the math and reading exams, they could even be left-back. So, of course, the parents want their kids to do well. One of the kids was super lazy. He would never have his homework completed. Half of the time not even bringing in the sheet I gave him. …”

The user continued, “Then came exam time. Of course, he scored in the lower ten percentile. The mother comes to my workplace complaining to my manager about how I didn’t do my job. She wanted a refund of all the sessions: twice a week at $25 a session from September to May. My manager was already aware of the kids’ poor performance. But the real satisfaction came when I pulled out his exams, homework, and logs of his scores and performance. I told her she was aware of the issues, the contract we had signed did not guarantee scores of any kind. Also, that she would not be getting any refund. She said that he son would not be coming back next year. Of course, next school year rolls around. She shows up trying to sign. So, we booked other students and had no more room.”