People Around The World Share Their Customer Service Horror Stories

2. A Gift Card That Didn’t Work

A gift card is the best way of giving someone a gift so that they can pick out exactly what they want for. And when it comes to cruises, everything on the cruise ship can be dreadfully expensive. So this one father thought he was doing his child a favor by getting them a gift card to use on their cruise. Little did anyone know that that wouldn’t be the case at all. In fact, it made everything much, much worse. Redditor BeautyNBoots told their story of another case of poor service.

“The gift card was for drinks and amenities and had both our names on it. It came time to pay up, and they won’t use the gift card balance. Wont let me use it for misc. room charges and won’t let my friend use it for her drinks. They say it was in my name only and is only for booze. No refund, no conversation. Just “No, you should have used it on drinks.” Freaking Cruise lines.”